People do shopping on multiple stores or on online marketplaces. Over years of regular shopping, many customers become loyal customers of a specific store or stores. The stores, these days, also offer loyalty cards to avail deals and benefits offered by them to their loyal customers. These are ways of marketing, but there are customers who are actually loyal to some stores and they really love shopping on these stores. Brand loyalty is essential for a business to grow, and it is also a hallmark of customer satisfaction.
Customer satisfaction is a vital aspect of business because a business had never grew with its unsatisfied customers, but feedback of unsatisfied customers is an education for a business to improve to create a network of satisfied customers. Feedback reflects real information about performance, positive or negative of a business.
Let’s have a look at KrogerFeedback. Kroger is a leading supermarket chain in United States. Established in 1883, Kroger has completed over 135 successful years of its business. Kroger started its business from just $400, but created an empire of billions in these years. Kroger was successful in opening its second store in 1884 and this progress was incessant.
Kroger has also started its own gas stations. Kroger added benefits of shopping to fuel advantage for its customers. Today, Kroger and is subsidiaries have nearly 2,800 stores. It will probably cross 3,000 mark soon. Customers’ satisfaction is a mission of Kroger. This is the reason that there is no dearth of Kroger’s satisfied customers today.
Participation in KrogerFeedback® survey
You can participate in feedback survey of Kroger and enjoy lot of benefits. Know more about KrogerFeedback® and be a part of it! Sometimes back, Kroger launched a survey that offered winning $5,000 Gift Card & 50 Fuel Points. You can understand why participation in this survey offers benefits and how you can gain from your participation.